Hi Quality Turf P/L is committed to providing you with the best possible customer service experience. Hi Quality Turf P/L is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site, which can be viewed without providing personal information, however, for access to future Hi Quality Turf P/L customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Hi Quality Turf P/L takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic; trends and delivering personalized content to you while you are at this Site.Hi Quality Turf P/Lwill not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally Hi Quality Turf P/L will only use and disclose your personal information: To provide the services you have requested from Hi Quality Turf Turf Pty Ltd. To answer your inquiry;To keep you informed of new developments we believe may be of interest to you.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further communications;
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Hi Quality Turf P/L reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Hi Quality Turf Pty Ltd. will take reasonable steps to keep secure any personal information, which we hold, and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not always a secure method of transmitting information. Accordingly, while we have sought to protect your personal information by implementing digital security systems in various sections of our website, Hi Quality Turf Pty Ltd cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
Call: (02) 4572 3666